Steps to cancel a Non refundable Philippine Airlines
If you have not been issued a ticket due to system timeouts and your Alipay account has been charged, then you may apply for refund by sending a request to firstname.lastname@example.org. The refund amount shall be credited back to your Alipay account.
In case ticket is issued and you decide not to take the flight, then you may apply for refund through any of the following:
1. Philippine-based PAL Ticket Office – You will be given outright cash refund. Howeve…